Category Archives: O2
O2 Apologise for Mobile Number Security Breach
O2 has published an apology for the security breach, which led to users' mobile numbers being shared with websites when browsed from a smartphone or dongle. The statement said: “We investigated, identified and fixed it this afternoon. We would like to apologise for the concern we have caused. We are in contact with the Information Commissioner's office, and we will be co-operating fully.” The last line relates to an investigation launched by the Information Commissioner's office into the security breach,...
O2 Sharing Customer Mobile Numbers with Websites
O2 is accused of sharing customer mobile numbers with websites visited from smartphones and mobile broadband services, leaving customers open to receiving SPAM and possible identify fraud. The accusation comes from Lewis Peckover, who claims that when a user connects to an internet service using a mobile data connection, information including the mobile number is passed on to the site. Apparently not all users are suffering from the problem, particularly BlackBerry handsets seem to not be sharing this data, however...
O2 Priority Moments Customers Save £5m
O2 has revealed that its popular location based deals scheme, Priority Moments, has saved an average of £1m per month for users, since the app was launched 5 months ago. The Priority Moments service launched in July 2011, and has given O2 customers access to more than 1,900 offers from more than 230 leading brands. Restaurant deals are most popular on the service, with almost half of all offers coming from leading chains such as Zizzi, ASK, Yo! Sushi and...
O2 to Provide Free WiFi for 2012 Olympics
O2 will provide free WiFi coverage for the London 2012 Olympics, as the result of a deal agreed between the network operator and Westminster council. According to a report in the FT, the deal will be signed and officially announced next week. Telefónica, the owners of O2, have won the contract against competition from both Virgin Media and Sky. Work is expected to start in early 2012 on installing the network, using street lamps and bus stops throughout Westminster. Once...
O2 Launch Leasing Option for iPhone 4S
O2 has become the first network in the UK to offer subscribers the chance to lease the Apple iPhone 4S, letting customers obtain the handset with no upfront charges to pay. The leasing scheme is a 12 month contract, and unlike with other pay monthly contract options, at the end of the 12 months the phone has to be handed back to O2. The monthly charges for leasing the iPhone are higher than the standard contract line rentals, too. For...
My O2 App Launches on Android
O2 has announced that their O2 customer service app, My O2, has finally been released to the Android platform, giving Android customers the option to control their O2 account from their Android smartphone. It has to be one of the more annoying sides of calling customer services, getting held in a long queue when you have better things to do. All of the networks can struggle with this, so it is no surprise to see that apps like My O2...
O2 Begins 4G Trial in London
O2 is beginning a 4G network trial in London over the next 9 months, giving users the opportunity to 'glimpse into the superfast future of mobile broadband.' The trial will run until next summer, and is the largest trial of an LTE network service in the UK. The trial network will consist of 25 4G sites, which give a combined coverage area of 40 square kilometres, ranging from Hyde Park to the O2 Arena in Greenwich, incorporating Canary Wharf, Soho,...
O2 Brings Back iTunes Friday Offer
O2 is bringing back their popular iTunes Friday offer, which allows O2 customers to choose three free songs from the iTunes store, every Friday between now and December. Customers who have signed up for the O2 Treats service will be able to apply for a code which can be used with their iTunes account, which gives three credits which can be redeemed against the cost of the songs. The promotion starts today, Friday 11th November, and runs until Friday the...
O2 International SIM Lowers International Calls to 1p per Minute
O2 plan to launch an International Pay As You Go SIM card on the 22nd November, which will offer international calling rates to India and China from just 1p per minute. The O2 International SIM will be available free of charge to all prepay customers, and can also be combined with the O2 Unlimited service, so customers can send unlimited texts to other O2 numbers with a £10 monthly top up, and unlimited O2 to O2 calls with a £15...
O2 Priority Moments gets £4m Christmas Marketing Push
O2 has unveiled a new £4m marketing campaign for its Priority Moments service, offering exclusive savings with leading companies in the run up to the important festive shopping season. The new ads, which started running on nationwide TV from the 2nd November, feature a Santa Claus character enjoying the wide variety of Priority Moments discounts on offer to O2 customers, helping them to get exclusive offers and discounts on the run up to Christmas. The updated campaign now includes offers...
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