Category Archives: Three
Three Network Experiences New Year Data Surge
Three reports that data usage on their network surged by 500 percent on New Year's Eve, with total data usage on the night measuring in at 80 terabytes, up from 14 terabytes in 2010. New Year's Day also saw intense data usage, with 74 terabytes used. Facebook was one of the most popular destinations for smartphone users, with a 20% jump in traffic between midnight and 1 am. The number of SMS messages also went up to 46 million this...
Three Continues to be Most Complained About Network
Three is still the most complained about network in the UK, according to the latest figures released by industry regulator OfCom. The latest figures are for Quarter 3, 2011, and show that Three remain the most complained about network, with most issues surrounding disputed charges and customer service issues. For the period of Q3, OfCom received 0.14 complaints per 1,000 customers of Three, stats that match the previous quarter. In contrast to Three, the least complained about network remains O2,...
Three Customers Viewing 1.2 Billion Facebook Pages per Month
A few weeks ago, Three brought news that 97% of data across their network was data. Now they have dug a little deeper into those stats, to see what the browsing habits of Three users are. Three make a big thing about their network capability when it comes to handling data, often pointing out that the network was designed from the ground up with mobile internet usage in mind, as opposed to the other networks that have had to grow...
Data Traffic on Three Accounts for 97% of Usage
Three make a big thing of how their network is built for mobile data. In recent months the network has been investing heavily in upgrading the infrastructure to provide the best possible service to customers, to the point that now 97% of all traffic that passes across the Three network is data. That's a staggering percentage, and shows just how the growth in popularity of smartphones, aligned with Three's tariff structure for data has had a significant impact on the...
HTC Announce HTC Explorer Budget Handset
HTC has announced another addition to its budget range of Android devices, with the HTC Explorer stepping into the limelight. HTC claim that the HTC Explorer will be the most affordable budget device to date, and is set to go on sale in the fourth quarter with Three already confirming they will be stocking the device. The Explorer has a curved, compact look, weighing in at only 108g. The display is a 3.2 inch HVGA screen, with an onboard 3.2...
Three Extend All You Can Eat Data to all Customers
Three is expanding their All-You-Can-Eat data offering, making it available on all their tariffs from October 7th. It was towards the end of last year that Three firmly placed their backing behind freedom for data users, with the launch of The One Plan. The One Plan tariff offered users 2,000 an network minutes, 5,000 Three to Three minutes, 5,000 text and all-you-can-eat data. The popularity of The One Plan sees over 80% of connections to Three doing so on that...
Three Lead the way with Customer Complaints
Mobile network operator Three leads the way with customer complaints within the UK, topping a recent survey by network regulator OfCom. Following Three come T-Mobile and Orange, although T-Mobile's level of complaints have improved significantly from Q1 to Q2 2011, whereas Three have been getting progressively worse from Q4 2010. The largest proportion of complaints received about Three related to disputed charges, and customer service issues. Vodafone came next in the list, only just beaten by Virgin Mobile, who have...
Three Cuts Data Roaming Charges in New Zealand for Rugby World Cup
Good news for customers of the Three network who are travelling to New Zealand to watch the Rugby World Cup, as the network has slashed data roaming charges of up to 80% allowing users of smartphones, tablets and dongles to manage costs during the tournament. The Rugby World Cup event runs from the 9th September to the 31st October, and the deal is available to all Three customers at no additional cost. The cost reduces the standard charge of £6...
Mobile Data Boost for Three and Everything Everywhere
Customers of Everything Everywhere and Three are set for a boost to their mobile data speeds, following a £100 million plus agreement with Virgin Media Business. The involves Mobile Broadband Network Limited, (MBNL), a 50/50 joint venture set up in 2007, between T-Mobile and Three to manage and deliver the combined 3G networks of each company. The tie-up between Orange and T-Mobile now involves each of those networks under the umbrella of Everything Everywhere. The deal agreed with Virgin Media...
Three Relaunches Games Store with Livewire
UK network Three has relaunched their online games store, in partnership with content provider Livewire Mobile, aiming to attract users from across the spectrum, from casual downloaders to hardcore gamers. The updated browser based portal now offers an extended range of Android games and apps, with a category for HD games as well as including social media integration, which will allow users to interact and compete with each other. The relaunched store will be offering a range of content compatible...
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