Tag Archives: O2
O2 Apologise for Mobile Number Security Breach
O2 has published an apology for the security breach, which led to users' mobile numbers being shared with websites when browsed from a smartphone or dongle. The statement said: “We investigated, identified and fixed it this afternoon. We would like to apologise for the concern we have caused. We are in contact with the Information Commissioner's office, and we will be co-operating fully.” The last line relates to an investigation launched by the Information Commissioner's office into the security breach,...
O2 Sharing Customer Mobile Numbers with Websites
O2 is accused of sharing customer mobile numbers with websites visited from smartphones and mobile broadband services, leaving customers open to receiving SPAM and possible identify fraud. The accusation comes from Lewis Peckover, who claims that when a user connects to an internet service using a mobile data connection, information including the mobile number is passed on to the site. Apparently not all users are suffering from the problem, particularly BlackBerry handsets seem to not be sharing this data, however...
Sony Introduce the Xperia S, the first Sony Smartphone
CES 2012 is under way in Las Vegas, and Sony has taken the opportunity to introduce their first Smartphone to be marketed solely under the Sony brand, the Sony Xperia S. As with other Xperia devices, the Xperia S runs on the Android operating system, and is the first device in the new Xperia NXT series, the next generation of Sony smartphones. The Sony Xperia S delivers a high quality 12.0 Megapixel camera, which can take pictures in just 1.5...
O2 Priority Moments Customers Save £5m
O2 has revealed that its popular location based deals scheme, Priority Moments, has saved an average of £1m per month for users, since the app was launched 5 months ago. The Priority Moments service launched in July 2011, and has given O2 customers access to more than 1,900 offers from more than 230 leading brands. Restaurant deals are most popular on the service, with almost half of all offers coming from leading chains such as Zizzi, ASK, Yo! Sushi and...
Three Continues to be Most Complained About Network
Three is still the most complained about network in the UK, according to the latest figures released by industry regulator OfCom. The latest figures are for Quarter 3, 2011, and show that Three remain the most complained about network, with most issues surrounding disputed charges and customer service issues. For the period of Q3, OfCom received 0.14 complaints per 1,000 customers of Three, stats that match the previous quarter. In contrast to Three, the least complained about network remains O2,...
O2 to Provide Free WiFi for 2012 Olympics
O2 will provide free WiFi coverage for the London 2012 Olympics, as the result of a deal agreed between the network operator and Westminster council. According to a report in the FT, the deal will be signed and officially announced next week. Telefónica, the owners of O2, have won the contract against competition from both Virgin Media and Sky. Work is expected to start in early 2012 on installing the network, using street lamps and bus stops throughout Westminster. Once...
O2 Launch Leasing Option for iPhone 4S
O2 has become the first network in the UK to offer subscribers the chance to lease the Apple iPhone 4S, letting customers obtain the handset with no upfront charges to pay. The leasing scheme is a 12 month contract, and unlike with other pay monthly contract options, at the end of the 12 months the phone has to be handed back to O2. The monthly charges for leasing the iPhone are higher than the standard contract line rentals, too. For...
Mobile Phone Firms Warned Over Data Charges
With the increase in popularity of Smartphones, mobile phone operators are being warned by the Communications Ombudsman that more needs to be done to prevent customers getting large bills after using their phones to go online. The watchdog says data download bill shock is a growing problem, and that operators need to be seen to be doing more to curb this very serious issue. In particular, more transparency is needed when networks advertise tariffs with 'unlimited' data, where very often...
O2 Begins 4G Trial in London
O2 is beginning a 4G network trial in London over the next 9 months, giving users the opportunity to 'glimpse into the superfast future of mobile broadband.' The trial will run until next summer, and is the largest trial of an LTE network service in the UK. The trial network will consist of 25 4G sites, which give a combined coverage area of 40 square kilometres, ranging from Hyde Park to the O2 Arena in Greenwich, incorporating Canary Wharf, Soho,...
O2 Brings Back iTunes Friday Offer
O2 is bringing back their popular iTunes Friday offer, which allows O2 customers to choose three free songs from the iTunes store, every Friday between now and December. Customers who have signed up for the O2 Treats service will be able to apply for a code which can be used with their iTunes account, which gives three credits which can be redeemed against the cost of the songs. The promotion starts today, Friday 11th November, and runs until Friday the...
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